• (H)ome
• Contact (U)s
  • Contacting the Board
  • Contacting Key Services
  • Contacting the Patient Advice and Liaison Service
  • Directory of Ambulance Stations
  • Parliamentary Enquiries
  • Directions Map
  • Tell Us About It
  • How to Make a Complaint
  • Public Meetings and Dates
  • Website Feedback
  • Who we are and what we do
• (F)acts, Performance Figures and Statistics
  • Facts
  • Performance Figures
  • Statistics
  • Finance
• (S)ervices
  • Accident and Emergency
  • Air Ambulance Services
  • Commercial Training Services
  • Lucas Scheme
  • Out of Hours Care Services
  • Patient Transport Services
  • Responder Schemes
  • Voluntary Ambulance Car Service
  • Your Personal Information
• Clinical (Q)uality and Patient Safety
  • AMBALERT
  • Annual Clinical Research and Audit Plan
  • Clinical Audit Reports
  • Clinical Education and Training
  • Emergency Care Practitioners (ECPs)
  • In Case of Emergency (ICE)
  • Information for GPs and Clinicians
  • JRCALC Clinical Guidelines
  • National Institute for Health and Clinical Excellence
  • National Service Frameworks
  • New and Ongoing Clinical Initiatives
  • Patient Advice Leaflets
  • Risk Management Standards
  • Standards for Better Health
• Infection (C)ontrol
  • Infection Prevention and Control
  • Patient Information Leaflets
  • Policies, Procedures and Schedules
  • How Are We Monitored
• Patient and Public (I)nvolvement
• Equality and Diversity
• (P)ublications
  • Annual Reports
  • Board Meeting Papers
  • Business Plan
  • Disability Equality Scheme
  • Freedom of Information
  • Gender Equality Scheme
  • Guide to Information
  • Major Incident Plan
  • Miscellaneous Reports
  • Patient Advice Leaflets
  • Publication Scheme
  • Quality Account
  • Race Equality Scheme
  • Risk Management Strategy
  • Strategic Direction
• (N)ews
  • twentyfourseven
  • Campaigns
  • Clinical News
  • Press Releases
• Careers and (V)acancies
  • Benefits of Working for Us
  • Careers within the Trust
  • NHS Jobs
  • Recruitment
• (L)inks
• F(T)

Keyboard Shortcuts
You can access the above links also by pressing ALT and the shortcut key simultaneously, releasing then pressing enter or click with the mouse. Shortcut keys are indicated in brackets.

Large Text Size
Default Text Size

Patient Advice Leaflets

The Trust has produced a number of leaflets to help members of the public gain a better understanding of the services available and how to access them. These include:

• A Guide to Contacting the Ambulance Service
• Careers Information Booklet
• Community First Responders - Could you save a life?
• Dorset Out-Of-Hours Medical Service
• How to Make a Complaint
• Information and guidance for the bereaved
• Keeping It Confidential
• Making Experiences Count
• Mobile Responder Service
• Out of Hours Service in Dorset
• Out of Hours Service in Somerset
• Patient Advice and Liaison Service (PALS)
• Respect and Dignity
• Somerset Out-Of-Hours Medical Service
• Tell Us About It
• What to do if you become unwell over a Bank Holiday
• Who to contact about your health in Cornwall, the Isles of Scilly and Devon
• Who to contact about your health in Dorset and Somerset

General advice leaflets:

• Cot Death - Sudden Infant Death Syndrome

The Trust has also produced a series of patient information leaflets based on common ailments. These include:

If English is not your preferred language, the following Trust leaflets are available:

Polish

• Do kogo można się w Kornwalię i Wyspy Scilly zwrócić w sprawach zdrowotnych
• Do kogo można się w Devon zwrócić w sprawach zdrowotnych
• Do kogo można się w Dorset zwrócić w sprawach zdrowotnych
• Do kogo można się w Somerset zwrócić w sprawach zdrowotnych
• Usługi medyczne „po godzinach” w Dorset
• Usługi medyczne „po godzinach” w Somerset

Portuguese

• Serviço Médico Fora de Horas de Dorset Informação para Pacientes
• Serviço Médico Fora de Horas de Somerset Informação para Pacientes

Click here for more information regarding translation services.

Trust Headquarters, Unit 3 Abbey Court, Sowton Industrial Estate, Exeter, EX2 7HY, Tel: 01392 261500, Fax: 01392 261510, Email: publicrelations@swast.nhs.uk

Copyright © 2006 South Western Ambulance Service NHS Trust